content-left-bg.png
content-right-bg.png

Support and Help

WebPartZone1_1
PublishingPageContent

​​​​To set up and use the iPad, students and families are encouraged to access the help information found online through Apple Support.  You can also call Apple Support on 1300 321 456.

​Students can access IT Help Desk in the Resource Centre every morning before school​ 8.15am to 8.45am.

Onboarding Guides

For help with onboarding (any device) email ipadsupport@uranganshs.eq.edu.au

​Getting started and backing up

​​These resources will help get you started:

​​Apps and iBooks

​​​Learn how to purchase and download Apple​ and iBooks:

​Wi-fi​

​​​Learn how to connect your iPad to wi-fi:

​​Parent controls and restrictions

Parents will need to set up the device with their own iTunes account to be able to access school texts and resources.  This also allows you to set restrictions and parental controls.

​​Data and power use

​Know your data limits for home wi-fi or mobile networks.  If a monthly data limit is only 2GB, this may be ​used up quickly during large downloads.

All school Apps and iBooks have the file size next ​to them in the download list.

​Security

​For maximum security, ensure:

  • ​the password or network key protection is enabled on home and mobile wi-fi networks
  • privacy and parental restrictions are password protected
  • the passcode is set so others may not access it.
​​
WebPartZone1_2
WebPartZone2_1
WebPartZone2_2
WebPartZone2_3
WebPartZone3_1
WebPartZone3_2
WebPartZone3_3
WebPartZone3_4
WebPartZone4_1
WebPartZone5_1
WebPartZone5_2
WebPartZone6_1
WebPartZone6_2
WebPartZone7_1
WebPartZone7_2
WebPartZone8_1
WebPartZone8_2
WebPartZone9_1
Last reviewed 02 May 2024
Last updated 02 May 2024